The Precise Air Group recognises the importance of the personal information we hold about individuals and the trust they place in us. In general, we will not use or disclose such information collected about you otherwise than for the purposes set out in this policy, for a purpose you would reasonably expect, a purpose required or permitted by law, or a purpose otherwise disclosed to, or authorised by you.
Kinds of Personal Information we collect and hold
The kind of Personal Information we may collect about you generally includes:
- Name;
- Address;
- Telephone number;
- E-mail address;
- Financial information;
- ABN / ACN
- Information necessary to make or receive payments to or from you
How we collect Personal Information
We will collect personal information directly from you when you:
- Enquire about a product or a service;
- Update your Personal Information or another person’s personal information held by us;
- Deal with us as a key contact or employee of an institutional client;
- Deal with us as a key contact or employee of a non-client relationship such as vendors;
- Deal with us over the telephone or in person;
- Send us a letter; or
- Visit any of the Precise Air Group web site(s)
How we hold Personal Information
Your personal information may be held within our (or our service providers’):
- Premises in paper records;
- Computer systems including email, servers, hard drives and applications;
- Data storage systems;
Security of Personal Information
The Precise Air Group will take reasonable steps to protect the personal information it holds from interference, misuse and loss and from unauthorised access, modification or disclosure. In line with our internal authorisation and access policies, employees only have access to information on a need to know basis.
Access to your Personal Information
If at any time you would like to request access to the personal information we are holding about you, you are welcome to ask us in a form or manner which identifies the nature of the personal information requested. Under certain circumstances, we may not be able to provide you with access to the personal information we hold about you. This includes where:
- It would have an unreasonable impact on the privacy of another individual;
- The request is frivolous or vexatious
- Information relates to legal proceedings;
- The information would reveal a commercially sensitive decision-making process; or
- We are prevented by law from disclosing the information, or providing access would prejudice certain investigations.
Complaints
If you wish to make a complaint about our collection, use or disclosure of your personal information, you should contact your Precise Air Group contact or Managing Director in writing.